Using social media to find a missing pet doesn’t always
yield the best results. The most important factor in finding missing pets might
not be the platform used to alert people, but rather how personal one is in
relaying their message to the public.
Social media has advantages in gathering widespread support for animals that may be located within a large radius, but localized searches might yield better results from old-fashioned methods like door-to-door canvassing and fliers.
Social media has advantages in gathering widespread support for animals that may be located within a large radius, but localized searches might yield better results from old-fashioned methods like door-to-door canvassing and fliers.
Missing Local Cats Found by Use
of Fliers and Door-to-Door Canvassing
Lynn Mangano (34), owner of Lynn’s Animal Rescue in Marlton,
NJ, found 4 missing cats after posting fliers and knocking on people’s doors. Mangano,
who conducts localized searches, does use social media by posting to her
rescue’s Facebook page when searching for missing animals, but has only found her
missing felines as the result of an even more personal approach, posting fliers
and searching door-to-door.
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Cats play at Lynn's Animal Rescue |
Mangano believes that her old fashioned methods serve her
better than social media. “Talking to people sinks in, it registers more, ” she
stated.
Persistence pays off, she said.
“Fliers and going door-to-door make all the difference...if
you have the general area [where an animal would be found],” she added.
Mangano, who runs her rescue organization from her home
where she houses about 45 to 50 rescue cats, is no stranger to having to search
for missing animals. In the 2 and a half years since Mangano started Lynn’s Animal Rescue, 7 of the cats have gone
missing. All but one were found. None were returned as the result of her social
media outreach.
Smokey and Freddie the Cats Found after 90-Hour Foot Search
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Smokey- back home and healthy. (Photo taken by Lynn Mangano) |
One of Mangano’s biggest triumphs is the return of her cats
Smokey and Freddie to her rescue after they went missing in February 2014 shortly
after being adopted by a couple in Haddonfield, NJ. After an extensive campaign
in the Haddonfield area by Mangano and a few volunteers, Freddie and Smokey
were both found -- first Freddie 3 weeks
later nearby and then Smokey 6 weeks later 1.7 miles away. Both were emaciated.
“[It] took me 90 hours door-to-door on foot to find
[Smokey]. Now he has a collar and an ID tag,” she said.
Both cats are back at the rescue.
Personalizing a Search for Lost
Animals
Mangano doesn’t discount the use of social media but stated
that what matters most is where you focus your search in order to make it a
personal message. Of social media, she stated, “I think it definitely helps.
You just have to focus on people in the right area, otherwise every cat looks
the same to your average person.”
One way Mangano personalizes her searches is to offer a
reward for her missing animals. She believes doing so makes the message stronger.
The Successful Social Search for
Louie the Dog
Louie, a black lab mix, went missing October 9th last year
when the car he was in was stolen outside of a Home Depot in Philadelphia. His
owner J.J. Pierce, a Philadelphia schoolteacher, headed a massive social
campaign aimed at finding Louie and bringing him home. He was returned November
21st.
Like Mangano, Pierce felt that an emotional connectivity to
her audience was key in getting Louie back.
![]() |
Louie and JJ. Pierce. (Reprinted with Permission from JJ. Pierce) |
“Losing Louie was intensely emotional, and it was important
for me that the people wanting to help
were able to share in that with me. I
tried to post as often as possible (at least once every couple of days) and
always included a photo of Louie with each post. I did this to make the story
more personal, as well as to increase the number of photos and therefore the
possibility of someone spotting him,” she stated.
Because Louie had been in a stolen car, Pierce and volunteer
searchers were unsure of the area where he would be located. Because this was
not a localized search, Pierce felt that social media was the best way to
spread her message.
“I don’t think there is any way I would have gotten Louie
back without the response from social media. The story spread to parts of the
city that it absolutely would not have otherwise,” Pierce said.
Pierce had social accounts for Louie on Facebook, Twitter,
Instagram, Reddit, and possibly others she stated she might have been unaware
of. Pierce had three social media “gurus” who helped her respond to all the
leads she received through social media. “Team Louie,” a group of social
followers dedicated to finding Louie, helped organize foot searches and raise
reward money.
What to Do When Your Animal Goes Missing: Try Everything
According to the National Pet Registrar, over 10 million pets go missing every year, thousands of
which go missing in the United States. Guli of the Mount Laurel Animal Hospital stated that when pets go missing people should take physical action like calling the local police (non-emergency number) and animal control but they should also go to social media. Facebook should be used above all the other (social) channels because you can relay pictures and you can get your message out there as soon as it happens.
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